Phone: +43 (0)6458 20288
Data Collection and Use
We collect and process your personal data when you visit and use our website. This includes information that you directly provide to us, such as your name, email address, phone number, or other contact details that you enter into our contact forms or email messages.
Purpose of Data Processing
We use your personal data to respond to your inquiries, provide you with information and offers related to our services, process bookings and reservations, fulfill contracts, and comply with legal obligations.
Legal Basis for Data Processing
The processing of your personal data is based on the following legal grounds:
- Contractual Performance: We process your data to fulfill a contract or to take steps at your request prior to entering into a contract.
- Consent: Where required, we obtain your consent before processing certain data.
- Legal Obligation: We may process your data to comply with legal obligations.
- Legitimate Interests: We process your data to pursue our legitimate interests, provided that your interests or fundamental rights and freedoms do not override those interests.
We only share your personal data with third parties when necessary to fulfill our contractual or legal obligations or when we have obtained your consent. This may include sharing with service providers and partners who assist us in providing our services (e.g., payment processing, booking platforms).
Data Transfer outside the EU
We may transfer your personal data to recipients located outside the European Union (EU) or the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to ensure an adequate level of protection for your data, such as the use of standard contractual clauses in accordance with EU data protection regulations.
We store your personal data only for as long as necessary for the purposes for which it was processed or as required by legal retention obligations.
You have the right to request information about the personal data we have stored about you. Additionally, you have the right to request correction, deletion, or restriction of the processing of your data, as well as the right to object to the processing. If you have any questions about your rights or the processing of your data, you can contact us using the contact details provided above.
Right to Lodge a Complaint
You have the right to lodge a complaint with the Austrian Data Protection Authority or another competent supervisory authority if you believe that the processing of your personal data violates applicable data protection laws.